Ensuring Those Who Book Your with Manatili Your Short Term Accommodation Are Who They Say They Are
We Don't Allow Auto Bookings - We Verify Guests Identity
We manually check those booking before we allow them to book*. This allows us to verify their identity, previous reviews received and protect your property from parties and gatherings.
This is not supported on channels such as Expedia & Google Vacations
Is Our First Priority. We Take Steps To Keep You Safe.
We want your guests to have an unforgettable stay—without compromising your property. Each booking channel, from Airbnb to Booking.com, has its own rules and verification processes. That’s why we go beyond automated checks wherever possible by manually communicating with every guest before confirming their stay. We cross-check booking history, review past ratings, and ensure they meet platform-specific requirements, giving you peace of mind while maintaining a high-quality rental experience.
And Taking Deposits Like A Traditional Hotel
During the booking process and before check-in, we can request ID verification and a security deposit (depending on the booking platform), just like a hotel would, to reduce your property's risk.
While this isn't foolproof, it acts as a strong deterrent, encouraging responsible guest behavior. In the rare case of an issue, we seek to take swift action to recover costs by charging a card if on file. With Manatili, your property is better protected, and ultimately worth more.
We are happy to filter out and decline those who are not willing to pay a security deposit.
When guests go through a verification process, they are more conscious of their behaviour.
Some Airbnb insurance policies require some form of guest verification.
By verifying guests, we can better limit unauthorised events such as parties,
More Than Just Airbnb Management. We Deliver A Full Short Term Accommodation Management Solution
We adopt leading techniques & strategies to increase your revenue whilst never limiting the nights you can use the property.
It starts with not allowing automatic bookings. (Although this depends on the channel) Then proceeds to cross-checking previous guest reviews and stays and seeking government identification and 3rd party checks wherever possible if selected.
Implementing Manatili's guest verification services helps protect your property from damages, reduces the risk of fraud, and ensures that only qualified, verified guests can make bookings. This leads to higher guest satisfaction, fewer cancellations, and the ability to justify premium rental rates due to enhanced security measures.
Manatili’s verification process is designed to be quick and efficient, minimising inconvenience to your guests while enhancing their sense of security. However, these verification steps do reduce bookings. Our view is your property is worth more than the few bookings lost. But we leave you to decide how vigorous our verification steps are.
Achieve a Stronger Property Reputation Today!
Leverage Manatili’s expert services to take the hassle out of guest verification. Trust in Manatili to safeguard your investment, attract responsible guests, and distinguish your rental as a secure, reputable choice.
Why leave bookings to chance, when you can have the Manatili team with you every step of the way with property management from the leading professionals.
We take pride in delivering exceptional property management services that exceed our clients' expectations. Here are some testimonials from guests who have stayed in a Manatili managed property. We work hard to create returning guests.
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